Shipping Policy

Shipping Charges

A flat shipping charge of ₹79 per order applies to all orders delivered anywhere in India. Shipping is calculated at checkout based on your delivery location and chosen shipping method.

Order Processing

Because our products are made in small batches, we take 1–2 business days to process and dispatch your order after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

You will receive a dispatch confirmation email with a tracking link once your order has been handed to our courier partner.

Delivery Timelines

Delivery times are estimates and begin from the dispatch date, not the order placement date. They may vary based on your pin code, carrier capacity, and any unforeseen disruptions.

Order Tracking

Once your order is dispatched, you will receive an email with a tracking number and a direct link to track your shipment on the carrier’s website. You can also log in to your account to view tracking information in your order history.

Failed Deliveries & Returns to Sender

If a delivery attempt fails due to an incorrect address or the recipient being unavailable, the courier will typically make 1–2 additional attempts. If delivery cannot be completed, the package may be returned to us.

In such cases, we will contact you to arrange re-delivery (additional shipping charges may apply) or issue a refund for the product value, excluding shipping costs.

Damaged or Lost Shipments

If your order arrives damaged, please photograph the packaging and products immediately and contact us within 48 hours of delivery. For lost shipments, please allow the full estimated delivery window to pass before contacting us, as packages are occasionally delayed without tracking updates.

International Shipping

Currently, we ship only within India. International shipping is on our roadmap. Please subscribe to our newsletter to be notified when it becomes available.